Customer Photos
A collection of our lights styled in beautiful homes shared with us
SHIPPING & HANDLING
All orders over the value of £59 are delivered free of charge within the UK** . For all other orders within the UK, a standard delivery charge of £6.00 (inc. VAT) will be automatically added at the Checkout.
**With the exception of the Scottish Highlands and Islands and the Scilly Isles.
Shipping costs for the above locations will be charged at £23.54 inc VAT on 2-day delivery service.
**With the exception of Northern Ireland, Dusk Lighting uses a DHL 2-day delivery service with a charge of £23.54
Dusk Lights uses a third-party courier (DPD 24hr) for all domestic deliveries and DHL for international deliveries all of which may require the customer to provide a signature on receipt of their order. Should you select any other option other than to sign for a parcel (this includes safe place preferences with third-party couriers), Dusk Lighting cannot be held responsible for any damages or loss that might have been incurred during transit or left in a safe place.
For orders to Europe and the rest of the world we use DHL, shipping costs will be incurred as detailed below.
Europe: Zone 1 £27.26 inc VAT, Zone 2 £29.64 inc VAT, Zone 3 £33.92 inc VAT, Zone 4 £35.56 inc VAT, Zone 5 £39.84inc VAT.
Rest of the World: If your country is not listed below (apart from the UK) then your country would fall into this category, please contact Dusk Lights for a quote.
European Zones
Zone 1: Belgium, Ireland, Luxembourg, Netherlands
Zone 2: France, Germany, Guernsey, Jersey, Monaco
Zone 3: Austria, Denmark, Finland, Italy, Portugal, San Marino, Spain (Excluding Islands, an additional charge may be required after the order is placed once the cost has been calculated), Sweden, Vatican City
Zone 4: Andorra, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia
Zone 5: Gibraltar, Liechtenstein, Norway, Switzerland
ORDERS MADE FOR DELIVERY OUTSIDE OF THE UK - DESTINATION EUROPEAN UNION
Please be aware that orders delivered into EU member states will not be charged UK VAT. The Dusk website will display EX UK VAT pricing if viewed from a European/international country. When the order reaches the EU country, DHL will contact you via email for payment for the following:
ESTIMATED GUIDE
- Local VAT (Please ensure you know the VAT rate for the delivery EU State)
- 3-5% Import Duty
- DHL Handling Fee - approx £11 GBP
Local VAT, Import Duties and Fees ARE NOT INCLUDED IN THE COST OF SALE
Delivery Policy
All products are listed with an estimated lead time, which may vary depending on availability. Some items may need to be ordered directly from suppliers within the EU. Your estimated delivery time will be shown at checkout and confirmed on your order confirmation. If we are unable to dispatch items within this time, customers will be notified of the likely delivery date and given the option of proceeding with the order or cancelling.
